Terms of Service
Version v1.3 · Effective: October 11, 2026
IMPORTANT: This website does not provide services to users located in mainland China.
1.Service Territory Restriction
- CodeGate ("the Platform") provides virtual-number SMS verification services to international users. The Platform does NOT offer any registration, SMS-receiving or support services to users located in mainland China.
- Before using the Platform you must confirm that you are not a resident or actual user in the restricted territory above. If you register or use the Platform from a mainland-China IP, device environment or phone number in violation of this clause, you bear all consequences — including account bans, loss of funds and suspension of third-party accounts — entirely on your own.
- The Platform may determine whether a user belongs to a restricted territory based on IP geolocation, language environment, payment source and other factors, and may restrict or terminate the accounts concerned.
- Balance handling for restricted-territory users: where a user is verified to be located in mainland China, the Platform will immediately terminate the account, and any remaining balance is non-refundable. You confirmed at registration that you are not a restricted-territory user; a false declaration makes account termination and balance forfeiture a contractual consequence of your breach. This sub-clause is a special provision prevailing over Section 5's ban-related balance rule for restricted-territory users.
2.Account Registration
- You must provide a true and valid email address when registering and keep your credentials safe. All activities under your account are deemed to be conducted by you; losses caused by poor credential safekeeping are borne by you.
- The Platform is available only to users aged 18 or above. Minors may not register for or use the Platform.
- Registering multiple accounts to circumvent platform limits (including via the same device fingerprint or IP) is prohibited. Such accounts may be merged or banned upon discovery.
- Auto-deletion of inactive accounts: To protect service quality and data security, accounts that have not been signed in for 183 consecutive days (about six months) with a zero balance, or for 365 consecutive days (about one year) regardless of balance, are automatically deleted. Upon deletion, the account's registration data, order associations and any unused balance are cleared without refund, and the deletion is irreversible. Sign in periodically to keep your account.
3.Conduct & Communication with Support
- When submitting tickets, contacting customer support or communicating with our staff in any way, you shall remain courteous and respectful.
- Abuse, personal attacks, threats, harassment of support staff, or verified uncooperative misconduct will result in an immediate account ban. Remaining balance in banned accounts is non-refundable.
- Submitting spam, phishing links or irrelevant malicious content through the ticket system is prohibited.
4.Prohibited Uses
- Numbers provided by the Platform must never be used for fraud, money laundering, gambling, pornography, harassment of others or any purpose that violates the laws of your jurisdiction. Users bear full legal responsibility for such misuse.
- Our numbers are dedicated virtual segments and may be flagged as risky by some third-party services. Do not use them for critical accounts such as payments, banking or primary email.
- We advise against using our numbers for services requiring real-name verification. The Platform is not liable for registration failures or account suspensions caused by third-party risk controls.
5.Billing, Refunds & Service Continuity
- Amounts displayed and settled on the Platform are denominated in the currency shown on the page (CNY unless otherwise stated).
- SMS orders are charged when a number is obtained; if no SMS arrives, click "Release Number" and the fee is refunded to your balance immediately.
- Orders exceeding the waiting window are automatically released and refunded.
- Number inventory comes from upstream providers; temporary unavailability in supply-tight regions does not constitute a breach.
- Accounts permanently banned for violations forfeit their remaining balance.
6.Data & Privacy
- The Platform collects only data necessary to provide the service, including your registration email, login IP and device-fingerprint information used for abuse prevention. Verification code contents are visible only to you.
- We do not sell your personal data to any third party, and do not disclose your data except as required by lawful demands from competent judicial or law-enforcement authorities.
- You may request account deletion. After deletion, order and recharge records are retained as anonymized statistics for accounting purposes.
- See the full Privacy Policy for data collected, retention, the deletion process and processors.
7.Disclaimer & Limitation of Liability
- The Platform is provided "as is". We are not liable for interruptions or undelivered codes caused by third-party risk controls, carrier policy changes or force majeure.
- To the maximum extent permitted by applicable law, our aggregate liability to you shall not exceed the amount you actually paid during the most recent 30 days.
8.Amendments & Interpretation
- We reserve the right to amend these Terms as operations require. Amended terms take effect upon publication on this page. If you disagree with the amendments you must stop using the Platform; continued use constitutes acceptance.
- These Terms shall be interpreted by CodeGate, subject at all times to applicable laws and regulations. If any provision is held invalid by a competent authority, the remaining provisions stay in full effect.
- If you dispute a decision such as an account ban, you may file an appeal through an in-site ticket and we will respond after review.
9.Governing Law & Dispute Resolution
- The formation, interpretation and performance of these Terms shall be governed by the laws of the jurisdiction where the Platform's operator is established.
- Any dispute arising from these Terms or the Platform's services shall first be resolved through friendly negotiation; failing that, either party may bring the dispute before a competent court in that jurisdiction.
10.Version History
- v1.3 (2026-10-11): Section 1 adds balance-handling rules for restricted-territory users (accounts banned for violating the territory restriction forfeit their remaining balance).
- v1.2 (2026-10-08): Added auto-deletion policy for inactive accounts (zero-balance accounts after 183 days; any account after 365 days of inactivity).
- v1.1 (2026-09-29): Added minimum-age restriction, Data & Privacy and Governing Law & Dispute Resolution clauses; unified the "mainland China" wording; fixed the Account Registration section title and added a currency note.
- v1.0 (2026-09-28): First release. Merges the former User Notice; adds service territory restriction, support communication rules and compliant interpretation wording.
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